Delete your account

• Open the Park4Me app and sign in.
• Go to Profile → Delete account.
• Confirm the deletion.

Email support@park4me.nlfrom the email address linked to your account, with the subject "Delete my account". If you cannot use that address, tell us and we will verify that the account is yours in another way before deleting anything.

• Your account, login details and Google or Apple sign-in link.
• Your vehicles, permits, favourite zones and settings.
• Your parking history, locations and vehicle-signal observations.
• Push-notification tokens and device sessions (you are signed out everywhere).
• Your saved card: it is removed and your customer record at our payment provider, Stripe, is deleted, so nothing more is charged to it.

Dutch tax law requires us to keep payment records for 7 years. We keep them in anonymised form (amount, date, payment reference), no longer linked to you. Data from your account can also remain in our database backups for up to 30 days, until those backups expire.

A running parking session is ended first. Anything you still owe for parking is then charged to your card (amounts under €0.50 are not charged), and the rest of any open hold is released. If that charge doesn't go through, you still have to pay for the parking you already did.

Deletion in the app happens right away. Requests by email are handled within 30 days, and we confirm by email when it is done. A released hold can take a few working days to disappear from your card, depending on your bank.